The website https://circleconnect.gr/ (hereinafter the “website”) has been created by the business circleconnect (hereinafter “circleconnect”) (VAT No. ), headquartered at: 2 Messinias Street, Athens 115 26, for the purpose of providing information and/or services and/or products to visitors/users of the website.
circleconnect is committed to protecting the personal data of visitors and users of the website. For this reason, this “Privacy Policy” (hereinafter the “Policy”) has been created to describe and explain what types of personal data of visitors and users are collected by circleconnect and how circleconnect manages and processes them. circleconnect declares that no other use of the visitor’s/user’s personal data will take place for purposes other than those referred to in this Policy without prior notification and, where required, consent.
Information Regarding this Policy
This Policy applies only to information provided during visits to and use of the website. Unless otherwise stated herein, the terms used in this Policy have the same meaning as in the website’s Terms of Use.
In the future, the website may provide additional uses and enhanced functionality. If this results in any change to the way your personal data is collected and processed, further details and additional terms will be provided in this Policy. Unless otherwise stated, any new use/service introduced on the website will be subject to this Policy.
In the event that the use of any website service is governed by a more specific privacy policy, such specific policy shall apply together with this Policy. In the event of conflict or inconsistency between this Policy and the terms of a more specific privacy policy, the terms of the more specific privacy policy shall prevail.
The purpose of this Policy is:
- To ensure that you know what personal data we collect about you, the reasons why we collect and process it, and with whom we share it.
- To clarify how we use the personal data you have shared with us.
- To explain your rights and choices regarding your personal data collected and processed during your visit to and use of the website.
By visiting and using the website, you accept this Policy and expressly agree to the collection, use, and processing of your Personal Data (as defined below) in accordance with this Policy.
Definitions
- “PERSONAL DATA”: any information relating to an identified or identifiable natural person (“data subject”), whose identity can be determined directly or indirectly, particularly by reference to an identifier such as name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
- “APPLICABLE PERSONAL DATA LEGISLATION”: Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable European and national legislation regarding personal data protection and privacy in electronic communications, as in force from time to time.
Purpose of Processing / Lawfulness
circleconnect collects and processes data exclusively for the lawful and proper operation of the website and to provide visitors and users with the best possible user experience.
The Personal Data of website visitors and users are collected, stored, and processed by circleconnect for the support, promotion, and proper operation of this website and for statistical analysis to improve the services provided.
Additionally, the purpose of collection and processing is to provide specific services to website users upon request, specifically enabling users to: (a) request a quote for circleconnect services, (b) contact circleconnect through the website, (c) request that circleconnect contact them to arrange an in-person meeting, and (d) evaluate circleconnect’s services.
Method of Collecting Personal Data
Certain personal data is provided directly by website users, for example when registering for a website service, while other data is recorded indirectly during browsing.
Personal Data Collected and Purpose of Processing
The personal data collected is categorized into data relating to simple visitors and data relating to users of the website services, as follows:
(a) SIMPLE WEBSITE VISITORS:
While browsing the website, data regarding website usage (“usage data”) is collected for analysis, monitoring, and improvement of the website and the services provided. Usage data may include IP address, geographic location, browser type and version, operating system, referral source, duration of visit, page views, navigation paths, as well as information regarding timing, frequency, and manner of website use.
The above personal data of website visitors is limited to information required for website operation, security, improvement, and provision of services in accordance with applicable personal data legislation.
(b) USERS OF WEBSITE SERVICES:
During website use, personal data is collected and processed when a user expresses interest in: (a) requesting a quote for circleconnect services, (b) contacting circleconnect, (c) requesting that circleconnect contact them to arrange an in-person meeting, and (d) evaluating circleconnect’s services.
More specifically:
a) When a user fills out the pre-designed form available on our website to request a quote for a specific service, they are asked to provide their full name, email address, and phone number.
b) When a user fills out the contact form to communicate with our company for any other reason, they are asked to provide their full name, email address, phone number, and message.
c) When a user requests a callback to schedule an in-person meeting because the FAQ responses were insufficient, they are asked to provide their full name, email address, and phone number.
d) When a user wishes to evaluate our services through the available form, they are asked to provide their full name, email address, and comments.
In all the above cases, the user’s IP address is also collected.
This website does not collect or require disclosure of special categories of personal data (sensitive personal data).
The above personal data is used by circleconnect to contact you: (a) to provide the requested quote, (b) regarding the issue raised in your message, (c) to arrange an in-person meeting, and (d) regarding the evaluation of our services.
Data Recipients & Transfer to Third Countries
Recipients of user data are:
(a) circleconnect and its authorized employees who may process your personal data strictly under the terms of this Policy. Your data is securely stored and not disclosed to third parties without justification.
(b) External partners/third-party internet service providers who host, store, manage, and maintain the website and related data, as well as other service providers (e.g., email providers) used for communication with you where you have given explicit consent.
circleconnect only uses third-party providers who agree to process personal data solely for the purpose for which it was provided and in compliance with applicable data protection legislation.
circleconnect does not sell, distribute, or lease your personal information to third parties unless you have given explicit consent or disclosure is required by law.
The website server and data center are located within the European Union and therefore comply with applicable data protection legislation.
The website may contain links to third-party websites. circleconnect is not responsible for the privacy practices or data protection policies of such websites. Once redirected, this Policy no longer applies, and users are encouraged to review the respective privacy policies.
Security
circleconnect considers the protection of personal data and respect for online privacy a fundamental commitment.
All necessary organizational and technical measures are taken to ensure the security, availability, and integrity of personal data and to protect against accidental or unlawful destruction, disclosure, or processing.
The website uses SSL (Secure Sockets Layer) encryption, providing maximum possible security against interception of personal data.
Retention Period of Personal Data
Personal data is stored and processed only as permitted by law or based on your explicit consent, and only for as long as necessary to fulfill the purposes of processing or until consent is withdrawn.
Specifically:
- Data related to quotes, communication requests, or meeting arrangements is retained until completion of the requested service.
- Data related to service evaluations may be retained and/or published for as long as deemed necessary for the purpose of the evaluation and in any case no longer than ten (10) years.
Where required by law or necessary for legal claims or defense, circleconnect may retain personal data for a longer period.
Use of Cookies
The website uses cookies to recognize visitors/users. Cookies are small text files stored on your device and used to improve functionality, analyze traffic, remember preferences, enable login functionality, prevent fraud, and analyze website performance.
We use Google Analytics to analyze website usage. Information collected through cookies is used to generate reports about website activity. Information about Google’s processing practices can be found at:
www.google.com/policies/privacy/partners/
You may choose to accept or reject cookies through your browser settings. However, disabling cookies may affect website functionality.
Access to and Control of Your Personal Data
Upon request, you will be informed whether and which personal data concerning you is collected and processed (“right of access”).
If your personal data is inaccurate, you have the right to:
- Request correction (“right to rectification”).
- Request deletion (“right to erasure”).
- Request restriction of processing.
- Be informed of corrections, deletions, or restrictions communicated to recipients.
- Receive your personal data in a structured, commonly used, machine-readable format (“right to data portability”).
- Object to processing (“right to object”).
- Not be subject to automated decision-making, including profiling.
- Withdraw your consent at any time.
- Lodge a complaint with the Hellenic Data Protection Authority.
Please direct requests or questions regarding this Policy to:
Email: info@globalciti.com
Postal Address: 2 Messinias Street, Athens 115 26
circleconnect will respond to requests without undue delay and in any case within one month of receipt.
Changes to this Policy
We reserve the right to update/revise this Policy at any time by publishing a new version on the website.
When significant changes occur, appropriate notice will be provided, for example through a banner on the website. You should periodically review this page to ensure you are satisfied with any changes.
Continued use of the website constitutes acceptance of the updated Policy.