The website https://circleconnect.gr/ (hereinafter the “website”) has been created by the business circleconnect (hereinafter “circleconnect”) (VAT No. ), headquartered at: 2 Messinias Street, Athens 115 26, for the purpose of providing information and/or services and/or products to visitors/users of the website.
circleconnect is committed to protecting the personal data of visitors and users of the website. For this reason, this “Privacy Policy” (hereinafter the “Policy”) has been created to describe and explain what types of personal data of visitors and users are collected by circleconnect and how circleconnect manages and processes them. circleconnect declares that no other use of the visitor’s/user’s personal data will take place for purposes other than those referred to in this Policy without prior notification and, where required, consent.
Information Regarding this Policy
This Policy applies only to information provided during visits to and use of the website. Unless otherwise stated herein, the terms used in this Policy have the same meaning as in the website’s Terms of Use.
In the future, the website may provide additional uses and enhanced functionality. If this results in any change to the way your personal data is collected and processed, further details and additional terms will be provided in this Policy. Unless otherwise stated, any new use/service introduced on the website will be subject to this Policy.
In the event that the use of any website service is governed by a more specific privacy policy, such specific policy shall apply together with this Policy. In the event of conflict or inconsistency between this Policy and the terms of a more specific privacy policy, the terms of the more specific privacy policy shall prevail.
The purpose of this Policy is:
- To ensure that you know what personal data we collect about you, the reasons why we collect and process it, and with whom we share it.
- To clarify how we use the personal data you have shared with us.
- To explain your rights and choices regarding your personal data collected and processed during your visit to and use of the website.
By visiting and using the website, you accept this Policy and expressly agree to the collection, use, and processing of your Personal Data (as defined below) in accordance with this Policy.
Definitions
- “PERSONAL DATA”: any information relating to an identified or identifiable natural person (“data subject”), whose identity can be determined directly or indirectly, particularly by reference to an identifier such as name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
- “APPLICABLE PERSONAL DATA LEGISLATION”: Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable European and national legislation regarding personal data protection and privacy in electronic communications, as in force from time to time.
Purpose of Processing / Lawfulness
circleconnect collects and processes data exclusively for the lawful and proper operation of the website and to provide visitors and users with the best possible user experience.
The Personal Data of website visitors and users are collected, stored, and processed by circleconnect for the support, promotion, and proper operation of this website and for statistical analysis to improve the services provided.
Additionally, the purpose of collection and processing is to provide specific services to website users upon request, specifically enabling users to: (a) request a quote for circleconnect services, (b) contact circleconnect through the website, (c) request that circleconnect contact them to arrange an in-person meeting, and (d) evaluate circleconnect’s services.
Method of Collecting Personal Data
Certain personal data is provided directly by website users, for example when registering for a website service, while other data is recorded indirectly during browsing.
Personal Data Collected and Purpose of Processing
The personal data collected is categorized into data relating to simple visitors and data relating to users of the website services, as follows:
(a) SIMPLE WEBSITE VISITORS:
While browsing the website, data regarding website usage (“usage data”) is collected for analysis, monitoring, and improvement of the website and the services provided. Usage data may include IP address, geographic location, browser type and version, operating system, referral source, duration of visit, page views, navigation paths, as well as information regarding timing, frequency, and manner of website use.
The above personal data of website visitors is limited to information required for website operation, security, improvement, and provision of services in accordance with applicable personal data legislation.
(b) USERS OF WEBSITE SERVICES:
During website use, personal data is collected and processed when a user expresses interest in: (a) requesting a quote for circleconnect services, (b) contacting circleconnect, (c) requesting that circleconnect contact them to arrange an in-person meeting, and (d) evaluating circleconnect’s services.
More specifically:
a) When a user fills out the pre-designed form available on our website to request a quote for a specific service, they are asked to provide their full name, email address, and phone number.
b) When a user fills out the contact form to communicate with our company for any other reason, they are asked to provide their full name, email address, phone number, and message.
c) When a user requests a callback to schedule an in-person meeting because the FAQ responses were insufficient, they are asked to provide their full name, email address, and phone number.
d) When a user wishes to evaluate our services through the available form, they are asked to provide their full name, email address, and comments.
In all the above cases, the user’s IP address is also collected.
This website does not collect or require disclosure of special categories of personal data (sensitive personal data).
The above personal data is used by circleconnect to contact you: (a) to provide the requested quote, (b) regarding the issue raised in your message, (c) to arrange an in-person meeting, and (d) regarding the evaluation of our services.
Data Recipients & Transfer to Third Countries
Recipients of user data are:
(a) circleconnect and its authorized employees who may process your personal data strictly under the terms of this Policy. Your data is securely stored and not disclosed to third parties without justification.
(b) External partners/third-party internet service providers who host, store, manage, and maintain the website and related data, as well as other service providers (e.g., email providers) used for communication with you where you have given explicit consent.
circleconnect only uses third-party providers who agree to process personal data solely for the purpose for which it was provided and in compliance with applicable data protection legislation.
circleconnect does not sell, distribute, or lease your personal information to third parties unless you have given explicit consent or disclosure is required by law.
The website server and data center are located within the European Union and therefore comply with applicable data protection legislation.
The website may contain links to third-party websites. circleconnect is not responsible for the privacy practices or data protection policies of such websites. Once redirected, this Policy no longer applies, and users are encouraged to review the respective privacy policies.
Security
circleconnect considers the protection of personal data and respect for online privacy a fundamental commitment.
All necessary organizational and technical measures are taken to ensure the security, availability, and integrity of personal data and to protect against accidental or unlawful destruction, disclosure, or processing.
The website uses SSL (Secure Sockets Layer) encryption, providing maximum possible security against interception of personal data.
Retention Period of Personal Data
Personal data is stored and processed only as permitted by law or based on your explicit consent, and only for as long as necessary to fulfill the purposes of processing or until consent is withdrawn.
Specifically:
- Data related to quotes, communication requests, or meeting arrangements is retained until completion of the requested service.
- Data related to service evaluations may be retained and/or published for as long as deemed necessary for the purpose of the evaluation and in any case no longer than ten (10) years.
Where required by law or necessary for legal claims or defense, circleconnect may retain personal data for a longer period.
Use of Cookies
The website uses cookies to recognize visitors/users. Cookies are small text files stored on your device and used to improve functionality, analyze traffic, remember preferences, enable login functionality, prevent fraud, and analyze website performance.
We use Google Analytics to analyze website usage. Information collected through cookies is used to generate reports about website activity. Information about Google’s processing practices can be found at:
www.google.com/policies/privacy/partners/
You may choose to accept or reject cookies through your browser settings. However, disabling cookies may affect website functionality.
Access to and Control of Your Personal Data
Upon request, you will be informed whether and which personal data concerning you is collected and processed (“right of access”).
If your personal data is inaccurate, you have the right to:
- Request correction (“right to rectification”).
- Request deletion (“right to erasure”).
- Request restriction of processing.
- Be informed of corrections, deletions, or restrictions communicated to recipients.
- Receive your personal data in a structured, commonly used, machine-readable format (“right to data portability”).
- Object to processing (“right to object”).
- Not be subject to automated decision-making, including profiling.
- Withdraw your consent at any time.
- Lodge a complaint with the Hellenic Data Protection Authority.
Please direct requests or questions regarding this Policy to:
Email: info@globalciti.com
Postal Address: 2 Messinias Street, Athens 115 26
circleconnect will respond to requests without undue delay and in any case within one month of receipt.
Changes to this Policy
We reserve the right to update/revise this Policy at any time by publishing a new version on the website.
When significant changes occur, appropriate notice will be provided, for example through a banner on the website. You should periodically review this page to ensure you are satisfied with any changes.
Continued use of the website constitutes acceptance of the updated Policy.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.Ticksy
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AncoraThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AncoraThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.10. Third Party Websites
ThemeREX may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AncoraThemes, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AncoraThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AncoraThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
